beqom understands that the Services involve a great deal of trust on your part. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the Personal Data provide to us. Please read the following policy to learn about our privacy practices. By downloading or using the Site or benefiting from the Services, you are accepting the practices described herein.
The Data Controller in the meaning of the European Directive 95/46 EC and the Swiss Federal Act on Data Protection is beqom SA, Boulevard de Pérolles 21, c/o Fidexis, CH-1700 Fribourg, Switzerland.
Acceptance of the Policy
beqom has been opted-in to 'The LeadLander Contact Network' to help us better profile our website visitors. The LeadLander Contact Network pools together contact information collected through beqom's forms or email campaigns and any other LeadLander opted-in website forms or email campaigns to identify a visitor to the beqom website. Whenever a visitor goes to ANY LeadLander opted-in website, LeadLander can display the visitor by their name and email address in its reports.
beqom will not transfer any Personal Data received from you outside the European Economic Area or Switzerland except with your prior written consent.
EU-US Privacy Shield
Contact requests originating from or relating to the United States of America are automatically forwarded for reply purposes to beqom teams located in the USA.
beqom’s accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, beqom remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless beqom proves that it is not responsible for the event giving rise to the damage.
Please contact our Chief Privacy Officer to the address set out hereunder should you have a Privacy Shield-related (or general privacy-related) complaint. For any complaints that cannot be resolved with beqom directly, beqom has chosen to cooperate with EU data protection authorities (DPAs) and comply with the information and advice provided to it by an informal panel of DPAs in relation to such unresolved complaints (as further described in the Privacy Shield Principles). Please contact our Chief Privacy Officer to be directed to the relevant DPA contacts. As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means. beqom is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
What Information we collect from you and how we use it
The main reason why we collect Personal Data about you is to provide you the Services and improve the Site features and content, to administer your user account and to enable you to enjoy and easily navigate the Site and using the Services.
When you register through the Site to become a user, when you create or edit your user account and use a Service, we will ask you for Personal Data. We may collect the Personal Data that you provide as part of registration and the administration and personalization of your user account, or Personal Data that you provide us by using the Services.
beqom may collect the following Personal Data:
- When you register through the Site to become a user, when you create or edit your user account and use a Service, we will ask you for Personal Data. We may collect the Personal Data that you provide as part of registration and the administration and personalization of your user account, or Personal Data that you provide us by using the Services
- Contact information, such as name, physical address, telephone number(s), email address, and company
- Transactional information, including information about the products and services you purchase or download or about which you make an inquiry
- User preferences, such as product requirements, areas of industry interest, newsletters, community choices and other information you select in the customer profile when registering on the Site or indicated by your use of the Site
- Financial/credit card and payment information.
We may supplement information you provide with information received from third parties.
beqom uses Personal Data for the purpose of offering the Services. The data transmitted to beqom by you may be hosted by beqom or a third party of its choice, as part of the Services.
We use your Personal Data for the following general purposes:
- to fulfill your requests for Services
- to personalize the promotional offers and content you see, in particular based upon your activity and your transaction history with the Site
- to improve the Services
- to conduct research and compile statistics on usage patterns
- to provide anonymous aggregate reporting for internal and external partners
- to manage your user account; to communicate with you in general
- to respond to your questions and comments
- to process transactions
- to notify you about promotional offers and Services that may be of interest to you
- to send you the beqom's newsletter
- to comply with legal requirements.
Please note that your Personal Data may be transferred, accessed and stored as necessary for the uses stated above in accordance with this policy. While beqom may share your personal information with agents and contractors in order to perform the functions listed above, including credit card clearing services, order fulfillment and website management, we require that they treat your Personal Data, and limit its use, in accordance with the standards specified in this policy.
Electronic Communications Protocol and Cookies
In addition to the information specified above, beqom may collect information about your use of the Site through electronic communications protocols and cookies. As is true when you visit most websites, beqom may automatically receive information from you as part of the communication connection itself, which often consists of network routing information (where you came from), equipment information (browser type), your IP address, referring website and date and time. Collecting this automatic information helps us customize your experience as a User. It allows us to monitor and analyze use of the Site and Services and to increase the Site's functionality and user-friendliness.
We may re-associate the information provided by the technologies directly above with Personal Data.
Information Sharing and Disclosure
We may share aggregated information that does not include Personal Data and we may otherwise disclose non-identifying information and log data with third parties for analysis and other purposes. Any aggregated information shared in these contexts will not contain Personal Data.
According to the Services you chose, we may transfer your Personal Data to a third party for hosting or processing.
The security of your Personal Data is very important to us. We have in place physical, administrative and technical safeguards designed to protect your Personal Data from unauthorized access. In addition, beqom uses standard security protocols and mechanisms to exchange the transmission of sensitive data. When you enter sensitive information such as your credit card number on our site, we encrypt it using secure socket layer (SSL) technology.
Where your Personal Data information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, beqom will promptly notify you of the breach by email, fax, or mail.
Right to Access your Personal Data
You may at any time, request access to User’s Personal Data collected by beqom, request that inaccurate information be amended, or that the collected personal data be erased. Such request for access must be sent by written notice to : beqom SA, Boulevard de Pérolles 21, c/o FIDEXIS SA, 1700 Fribourg, Switzerland or by e-mail at the following address: [firstname.lastname@example.org].
How to Delete your User Account
All users may review, update, correct or delete their Personal Data within their Account. If you would like us to delete your Personal Data in our system, please let us know by e-mail at the following address at [email@example.com] and we will attempt to accommodate your request if we do not have any legal obligation to retain the record.
Please note that any information that we have copied may remain in back-up storage for some period of time after your deletion request, as well as any content that you have posted transmitted to a third-party. This may be the case even though no Personal Data about your user account remains in our active users’ databases.
You acknowledge that the use of the Internet is not safe and that there are certain inherent risks to your Personal Data. beqom shall make reasonable efforts to protect your Personal Data but it cannot guarantee or warrant that data you provide to beqom is safe and protected from unauthorized third party access and theft and, therefore, waives all liability in this respect.
Compliance with Laws and Law Enforcement
beqom cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any Personal Data about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of beqom or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.
Place of Jurisdiction and Applicable Law
Any controversy, claim or dispute between a user and beqom arising out of or relating to this policy shall be subject to the exclusive jurisdiction of the ordinary courts of the seat of beqom.
beqom has appointed a Chief Privacy Officer. If you believe your Personal Data has been used in a way that is not consistent with this policy, or if you have further questions related to this policy, please contact us at [firstname.lastname@example.org].
V1.1: October 31, 2013
V1.2: April 5, 2014
V1.3: July 2014
V1.4: December 2014
V1.5: July 2015
V1.6: November 2015
V1.7: September 2016