Approved Subprocessors
Version: July 2023
Subprocessors approved by Client to sub-process Personal Data in accordance with the Data Processing Agreement are set forth in the below table.
Approved Subprocessor | Location | Role | Sub-processing of Personal Data / Extent |
Microsoft Ireland Operations Limited | Dublin, Ireland Clients of beqom SA: Data centers located in the EU Clients of beqom North America, Inc.: Data centers located in the USA |
Cloud infrastructure | Yes. Cloud storage and processing infrastructure |
Beqom France | Neuilly-sur-Seine, France | Platform management | Yes. Platform maintenance and support operations. |
Beqom Italia Srl | Milano, Italy | Platform management Product support |
Yes. Platform maintenance and support operations. Yes. Subject to Client’s approval. |
Beqom Polska Sp. z o.o. | Krakow, Poland | Platform management Product support |
Yes. Platform maintenance and support operations. Yes. Subject to Client’s approval. |
Beqom Ireland Limited | Dublin, Ireland | Platform management Product support |
Yes. Platform maintenance and support operations. Yes. Subject to Client’s approval. |
Beqom Portugal, Lda | Sintra, Portugal | Platform management Product support |
Yes. Platform maintenance and support operations. Yes. Subject to Client’s approval. |
Nagravision Sàrl (dba Kudelski Security) |
Cheseaux, Switzerland | Managed security services provider | Yes. Subject to Client’s approval except for imminent and effective major security incidents. |
Zendesk, Inc. | San Francisco, CA | Support ticketing system | Yes. Limited to Client’s personnel with admin/super user profile. |
and, in addition to the above, with respect to Clients of Beqom North America, Inc.: Beqom SA |
Nyon, Switzerland | Platform management Product support |
Yes. Platform maintenance and support operations. Yes. Subject to Client’s approval. |
and, in addition to the above, with respect to Clients of Beqom SA: Beqom North America, Inc. |
New York, NY | Platform management Product support during night-time in EMEA |
Yes. Platform maintenance and support operations. Yes. Subject to Client’s approval. |
and, in addition to the above, with respect to the continuous performance management module: Amazon Web Services EMEA Sàrl |
Luxembourg, Grand Duchy of Luxembourg Clients of beqom SA: Data centers located in the EU Clients of beqom North America, Inc.: Data centers located in the USA |
Cloud infrastructure
|
Yes. Cloud storage and processing infrastructure. |
As we grow and expand our services, we may need to add or remove Subprocessors. Beqom will notify Clients when this list changes in accordance with the terms of the Data Processing Agreement.