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Approved Subprocessors

Version: July 2023

Subprocessors approved by Client to sub-process Personal Data in accordance with the Data Processing Agreement are set forth in the below table.

Approved Subprocessor  Location Role Sub-processing of Personal Data / Extent
Microsoft Ireland Operations Limited Dublin, Ireland
Clients of beqom SA:
Data centers located in the EU

Clients of beqom North America, Inc.:
Data centers located in the USA		 Cloud infrastructure Yes. Cloud storage and processing infrastructure
Beqom France Neuilly-sur-Seine, France Platform management Yes. Platform maintenance and support operations.
Beqom Italia Srl Milano, Italy Platform management


Product support		 Yes. Platform maintenance and support operations.

Yes. Subject to Client’s approval.
Beqom Polska Sp. z o.o. Krakow, Poland Platform management


Product support		 Yes. Platform maintenance and support operations.

Yes. Subject to Client’s approval.
Beqom Ireland Limited Dublin, Ireland Platform management


Product support		 Yes. Platform maintenance and support operations.

Yes. Subject to Client’s approval.
Beqom Portugal, Lda Sintra, Portugal Platform management


Product support		 Yes. Platform maintenance and support operations.

Yes. Subject to Client’s approval.
Nagravision Sàrl
(dba Kudelski Security)		 Cheseaux, Switzerland Managed security services provider Yes. Subject to Client’s approval except for imminent and effective major security incidents.
Zendesk, Inc. San Francisco, CA Support ticketing system Yes. Limited to Client’s personnel with admin/super user profile.
and, in addition to the above, with respect to Clients of Beqom North America, Inc.: 

Beqom SA		 Nyon, Switzerland Platform management



Product support		 Yes. Platform maintenance and support operations.

Yes. Subject to Client’s approval.
and, in addition to the above, with respect to Clients of Beqom SA: 

Beqom North America, Inc.		 New York, NY Platform management


Product support during night-time in EMEA		 Yes. Platform maintenance and support operations.

Yes. Subject to Client’s approval.

 

and, in addition to the above, with respect to the continuous performance management module:

Amazon Web Services EMEA  Sàrl

Luxembourg, Grand Duchy of Luxembourg

Clients of beqom SA:

Data centers located in the EU

Clients of beqom North America, Inc.:

Data centers located in the USA

Cloud infrastructure

 

 

 

 

Yes. Cloud storage and processing infrastructure.

As we grow and expand our services, we may need to add or remove Subprocessors. Beqom will notify Clients when this list changes in accordance with the terms of the Data Processing Agreement.