beqom understands that the services provided to you or performed on your behalf involve a great deal of trust on your part. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the Personal Data provided to us. Please read the following policy to learn about our privacy practices. By downloading or using the beqom web sites (the "Site") or benefiting from the services available from the Site, you are accepting the practices described herein.
Personal data "(Personal Data") within this policy refers to any information relating to an identified or identifiable natural person in the meaning of:
The main reason why we collect Personal Data about you is to provide you the services and improve the Site features and content, to administer your user account and to enable you to enjoy and easily navigate the Site and using the services.
When you register through the Site to become a user, when you create or edit your user account and use a service, we will ask you for Personal Data. We may collect the Personal Data that you provide as part of registration and the administration and personalization of your user account, or Personal Data that you provide us by using the services.
beqom may collect the following Personal Data:
beqom uses Personal Data for the purpose of offering the services. The data transmitted to beqom by you may be hosted by beqom or a third party of its choice, as part of the services.
We use your Personal Data for the following general purposes:
beqom may be required to retain or provide access to services data to comply with legally mandated reporting, disclosure or other legal process requirements.
Your Personal Data may be transferred, accessed and stored as necessary for the uses stated above in accordance with this policy. While beqom may share your personal information with agents and contractors to perform the functions listed above, including order fulfillment and website management, we require that they treat your Personal Data, and limit its use, in accordance with the standards specified in this policy.
In addition to the information specified above, beqom may collect information about your use of the Site through electronic communications protocols and cookies. As is true when you visit most websites, beqom may automatically receive information from you as part of the communication connection itself, which often consists of network routing information (where you came from), equipment information (browser type), your IP address, referring website and date and time. Collecting this automatic information helps us customize your experience as a user. It allows us to monitor and analyze use of the Site and services and to increase the Site's functionality and user-friendliness.
We may re-associate the information provided by the technologies directly above with Personal Data.
beqom is committed to the security of your Personal Data, and has in place physical, administrative and technical measures designed to prevent unauthorized access to that information. These measures, which are aligned with the highest standards in the industry, govern all areas of security applicable to Services and apply to all beqom employees.
In addition, beqom uses standard security protocols and mechanisms to exchange the transmission of sensitive data. When you enter sensitive information on our site, we encrypt it using secure socket layer (SSL) technology.
Where your Personal Data information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, beqom will promptly notify you of the breach by email, fax, or mail.
beqom will not transfer any Personal Data received from you outside the European Economic Area or Switzerland except with your prior written consent.
We may share aggregated information that does not include Personal Data and we may otherwise disclose non-identifying information with third parties for analysis and other purposes. Any aggregated information shared in these contexts will not contain Personal Data.
Under certain circumstances, beqom may be required to disclose Personal Data in response to valid requests by public authorities, including to meet national security or law enforcement requirements. beqom may disclose Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency, or in the good faith belief that such action is necessary
Where it relates to Personal Data, we will attempt to refer any request for disclosure of personal information by public authorities, including those received for national security or law enforcement reasons, to the Data Subjects. beqom may, where legally obligated to do so, disclose Personal Data to law enforcement or other government authorities, in which case beqom will notify its Data Subjects of such a request unless prohibited by law to do so.
You may at any time, request access to user’s Personal Data collected by beqom, request that inaccurate information be amended, or that the collected personal data be erased. Such request for access must be sent by written notice to: beqom SA, Boulevard de Pérolles 21 c/o Fidexis, 1700 Fribourg, Switzerland or by e-mail at the following address: [firstname.lastname@example.org].
beqom has appointed a Chief Privacy Officer. To exercise the above rights, you may send a request by email to [email@example.com], with a scan/copy of your identity card or passport for identification purpose. We will respond in compliance with applicable law.
If you are not satisfied with how beqom processes your personal data, please let us know and we will investigate your concern.
In addition, you have the right to make a complaint to the competent data protection authority.
All users may review, update, correct or delete their Personal Data within their user account. If you would like us to delete your Personal Data in our system, please let us know by e-mail at the following address at [firstname.lastname@example.org] and we will attempt to accommodate your request if we do not have any legal obligation to retain the record.
Please note that any information that we have copied may remain in back-up storage for some period of time after your deletion request, as well as any content that you have posted transmitted to a third-party. This may be the case even though no Personal Data about your user account remains in our active users’ databases.
You acknowledge that the use of the Internet is not safe and that there are certain inherent risks to your Personal Data. beqom shall make reasonable efforts to protect your Personal Data but it cannot guarantee or warrant that data you provide to beqom is safe and protected from unauthorized third-party access and theft and, therefore, waives all liability in this respect.
Contact requests originating from or relating to the United States of America are automatically forwarded for reply purposes to beqom teams located in the USA.
beqom's participation in the Privacy Shield applies to all Personal Data that is subject to the beqom Privacy Services Policy and is received from the European Union, the European Economic Area and Switzerland. beqom will comply with the Privacy Shield Principles in respect of such Personal Data.
beqom’s accountability for Personal Data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, beqom remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the Personal Data on its behalf do so in a manner inconsistent with the Principles, unless beqom proves that it is not responsible for the event giving rise to the damage.
Please contact our Chief Privacy Officer to the address set out hereunder should you have a Privacy Shield-related (or general privacy-related) complaint.
For any complaints that cannot be resolved with beqom directly:
As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means. beqom is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
The data controller in the meaning of the European Directive 95/46 EC, of the European Regulation 2016/679, and of the Swiss Federal Act on Data Protection 1992 is beqom SA, Boulevard de Pérolles 21 c/o Fidexis, CH-1700 Fribourg, Switzerland.
beqom SA, a company incorporated under Swiss law, with registered office at Boulevard de Pérolles 21 c/o Fidexis, 1700 Fribourg, Switzerland, registered under No. CHE-114.718.819 (“beqom SA”), having as representative in the EU its French subsidiary Excentive SAS, 1-3 Boulevard Charles de Gaulle, 92700 Colombes, France, registered under No. SIREN 441.403.508 at the R.C.S. of Nanterre, is responsible for the processing, as controller, of your personal data.
beqom has been opted-in to 'The LeadLander Contact Network' to help us better profile our website visitors. The LeadLander Contact Network pools together contact information collected through beqom's forms or email campaigns and any other LeadLander opted-in website forms or email campaigns to identify a visitor to the beqom website. Whenever a visitor goes to ANY LeadLander opted-in website, LeadLander can display the visitor by their name and email address in its reports.
beqom has appointed a Chief Privacy Officer. If you believe your Personal Data has been used in a way that is not consistent with this policy, or if you have further questions related to this policy, please contact us at [email@example.com].
The current version of this document is effective as of the last update set out in the Change History.
The owner of this document is the Head of Legal, who checks and, if necessary, updates the document at least once a year.
V1.1: September 2014
V1.2: October 2014
V1.3: December 2014
V1.4: January 2016
V1.5: September 2016
V1.6: November 2016
V1.7: January 2017
V2.0: May 2017
V2.1: September 2017
V2.3: March 2018
V2.4: May 2018
V2.5: March 2019