beqom understands that the services provided to you or performed on your behalf involve a great deal of trust on your part. We take this trust very seriously and make it our highest priority to ensure the security and confidentiality of the personal data provided to us. Please read the following policy to learn about our privacy practices. By downloading or using the beqom web sites (the "Site") or benefiting from the services available from the Site, you are accepting the practices described herein.
Personal data "(Personal Data") within this policy refers to any information relating to an identified or identifiable natural person in the meaning of:
We collect Personal Data about you to provide you the services and improve the Site features and content, to administer your user account, and to enable you to enjoy our services and easily navigate the Site.
When you register through the Site to become a user, when you create or edit your user account and use a service, we will ask you for Personal Data. We may collect the Personal Data that you provide as part of registration and the administration and personalization of your user account, or Personal Data that you provide us by using the services.
beqom may collect the following Personal Data:
We may supplement the information you provide with information received from third parties.
beqom uses Personal Data for the purpose of offering the services. The data transmitted to beqom by you may be hosted by beqom or a third party of its choice, as part of the services.
We use your Personal Data for the following general purposes:
beqom may be required to retain or provide access to services data to comply with legally mandated reporting, disclosure, or other legal process requirements.
Your Personal Data may be transferred, accessed and stored as necessary for the uses stated in Section 3.2 and 3.3 above. While beqom may share your personal information with agents and contractors to perform the functions listed in Sections 3.2 and 3.3, including order fulfilment and website management, we require that such agents and contractors treat your Personal Data, and limit its use, in accordance with the standards specified in this policy.
In addition to the information specified above, beqom may collect information about your use of the Site through electronic communications protocols and cookies. As is true when you visit most websites, beqom may automatically receive information from you as part of the communication connection itself, which often consists of network routing information (where you came from), equipment information (browser type), your IP address, referring website and date and time. Collecting this automatic information helps us customize your experience as a user. It allows us to monitor and analyze the use of the Site and services and to increase the Site's functionality and user-friendliness.
We may re-associate the information provided by the technologies directly above with Personal Data.
beqom is committed to the security of your Personal Data and has in place technical and organizational measures designed to prevent unauthorized access to that information. These measures, which are aligned with the highest standards in the industry, govern all areas of security applicable to Services and apply to all beqom employees.
In addition, beqom uses standard security protocols and mechanisms to exchange the transmission of sensitive data. When you enter sensitive information on our site, we encrypt it using secure socket layer (SSL) technology.
Where your Personal Data information is acquired or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, beqom will promptly notify you of the breach by email, fax, or mail.
beqom will not transfer any Personal Data received from you outside the European Economic Area (EEA), the United Kingdom or Switzerland except with your prior written consent.
By using the Site, you acknowledge and agree that Personal Data you submit to beqom will be hosted by beqom or a third party of its choice for an indefinite period of time within the EEA, the United Kingdom or Switzerland.
You hereby agree that your Personal Data may be transferred outside EEA countries, the United Kingdom or Switzerland - and maintained on - computers located outside the EEA territory, the United Kingdom or Switzerland, where privacy laws may not be as protective as those in your jurisdiction.
To the extent cross border transfer to third countries not benefiting from an adequacy decision is concerned, refer to section 10 hereunder.
We may share aggregated information that does not include Personal Data and we may otherwise disclose non-identifying information with third parties for analysis and other purposes. Any aggregated information shared in these contexts will not contain Personal Data.
Under certain circumstances, beqom may be required to disclose Personal Data in response to valid requests by public authorities, including to meet national security or law enforcement requirements. beqom may disclose Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency, or in the good faith belief that such action is necessary
Where disclosure relates to your Personal Data, we will communicate to you any request for disclosure by public authorities (including those received for national security or law enforcement reasons) unless beqom is prohibited by law to do so.
You may, at any time, request access to your Personal Data collected by beqom, request that inaccurate information be corrected, or that the collected Personal Data be erased. You can also ask us to stop using all or some of your Personal Data (for example, if we have no legal right to keep using it) or to limit our use of it (including, for example, if the information about you is inaccurate).Any such request must be sent in writing to:
beqom has appointed a Chief Privacy Officer. To exercise the above rights, you may send a request by email to:
with a copy of your identity card or passport for identification purposes. We will respond in compliance with applicable law.
If you are not satisfied with how beqom processes your Personal Data, please let us know and we will investigate your concern.
In addition, you have the right to make a complaint to the competent data protection authority.
All users may review, update, correct or delete their Personal Data within their user account. If you would like us to delete your Personal Data in our system, please let us know by e-mail at [email@example.com] and we will attempt to accommodate your request if we do not have any legal obligation to retain the record.
Please note that any information that we have collected may remain in back-up storage for some period of time after your deletion request, as well as any content that you have posted transmitted to a third-party. This may be the case even though no Personal Data about your user account remains in our active users’ databases.
You acknowledge that the use of the Internet is not safe and that there are certain inherent risks to your Personal Data. beqom shall make reasonable efforts to protect your Personal Data but it cannot guarantee or warrant that data you provide to beqom is safe and protected from unauthorized third-party access.
beqom have entered into EU standard contractual clauses as approved by the EU Commission, respectively the standard contractual clauses for the transborder outsourcing of personal data processing approved by the Swiss Federal Data Protection and Information Commissioner, the standard contractual clauses approved by the UK Information Commissioner’s Office, or reliance on a recognized certification mechanism prior to such transfer to ensure the required level of protection for the transferred Personal Data.
The data controller in the meaning of the legislation referred to in section 2 is beqom SA, a company incorporated under Swiss law, with a registered office at Rue de la Colombière 28, 1260 Nyon, Switzerland, registered under No. CHE-114.718.819.
The data controller has appointed the following beqom SA representatives:
beqom uses a third-party service provider (Hubspot) to perform analysis of visits to its website and to provide its marketing services. Hubspot anonymously tracks visitor activities and, when visitors subscribe to marketing services, Hubspot combines this information with contact information collected through beqom forms using cookies.
beqom has appointed a Chief Privacy Officer. If you believe your Personal Data has been used in a way that is not consistent with this policy, or if you have further questions related to this policy, please contact us at [firstname.lastname@example.org].
The current version of this document is effective as of the last update set out in the Change History.
The owner of this document is the Head of Legal, who checks and, if necessary, updates the document at least once a year.
V1.1: September 2014
V1.2: October 2014
V1.3: December 2014
V1.4: January 2016
V1.5: September 2016
V1.6: November 2016
V1.7: January 2017
V2.0: May 2017
V2.1: September 2017
V2.3: March 2018
V2.4: May 2018
V2.5: March 2019
V2.6: April 2019
V2.7: July 2019
V2.8: September 2019
V2.9: March 2020
V3.0: October 2020
V3.1: June 2021
V3.2 : April 2022
V3.3 : May 2022