Randstad success story

Competing for Talent with Flexible, Transparent Compensation

Randstad is a global leader in HR services, operating across 39 countries and serving thousands of clients with staffing, recruitment, and workforce solutions. As the largest personnel services provider in Germany, Randstad needed a modern approach to compensation that would help attract and retain top talent in a highly competitive labor market.

Challenge

Meeting new demands for flexibility and transparency

In 2015, as Randstad’s operations expanded in scale and complexity, so did the demands on its compensation strategy. The company needed to move beyond rigid, one-size-fits-all compensation models to support multiple bonus structures, including KPI-driven team bonuses and discretionary individual awards. The existing SAP-based solution lacked the flexibility to support new performance-linked models and could not deliver the transparency or ease-of-use that Randstad wanted for its employees and managers.

Randstad Germany specifically sought a system that could accommodate complex organizational hierarchies and exceptions, handle varied eligibility rules, and support transparency for employees, managers, and works councils. The system also had to allow for quick adjustments in response to market dynamics, and provide timely, actionable reporting.

In 2024, as Randstad Digital joined forces with GULP Schweiz, the company further sought a solution to deliver sales incentives to its Swiss sales team of 200 representatives.

Solution

Enabling modern compensation management with beqom

To address these challenges, Randstad implemented beqom’s Total Compensation Platform to manage both quarterly and annual bonus programs. The solution automated key workflows such as budget allocation, performance-linked payouts, and manager-level distribution of discretionary bonuses. Bonus budgets were calculated based on profit and other weighted factors, then cascaded through the organization so that managers could award bonuses based on individual and team performance.

The beqom platform integrated seamlessly with existing data sources, handled complex eligibility scenarios using custom hierarchy mapping, and generated payment files and reports for payroll integration. The project was implemented quickly with strong user adoption and minimal risk, laying the groundwork for further automation in areas like salary review.

Adding beqom for sales performance management gave Randstad Digital the ability to integrate the GULP sales force and manage their incentive compensation on the familiar and flexible beqom platform.

Benefits

Improving efficiency and engagement through automation and insight

By implementing beqom’s Total Compensation Platform, Randstad was able to:

• Automate a complex bonus process, saving time and increasing accuracy.
• Apply consistent rules across diverse bonus models and hierarchies.
• Offer employees transparency into bonus calculations through self-service tools.
• Empower HR to manage multiple bonus cycles with the same resources.
• Build a flexible, future-proof solution that can grow with the organization.
• Quickly integrate a new acquisition into its sales incentive platform.

These new capabilities transformed bonus administration from a fragmented process into a streamlined, strategic tool that supports talent attraction, employee engagement, and operational excellence.